Voiance Language Services Blog

Member support is a key component of providing health insurance in the US. Many find the industry confusing, and that leads to questions. Traditionally, most of those questions have been [...]

IT providers tend to field a lot of customer support calls; IT seems complicated to outsiders, and that leads to questions. And in 2019, it’s likely that many of those questions won’t be in [...]

Most pharmaceutical operations take customer support calls. And in the US heading into 2019, many of these calls are likely to come in a language other than English. Is your organization [...]

BPO providers offering contact center support handle hundreds or thousands of phone calls a day on for their clients. And with nearly 60 million US residents preferring a language other [...]

There are third-party expenses for running any business, such as telecom, electricity, and language services. But that doesn’t mean that you should consider these vendors as just another [...]

State and local agencies understand the need for language interpretation and document translation: They need to communicate with all residents, not just those who can read English and speak [...]

Does your business provide multilingual support?

We know contact centers rely heavily on their key performance indicators (KPIs); that's why our language services would be a great addition to your contact center initiatives to improve [...]