Voiance Language Services Blog

Are You Getting Your Money's Worth With Your Language Services Provider?

There are third-party expenses for running any business, such as telecom, electricity, and language services. But that doesn’t mean that you should consider these vendors as just another [...]

How Adapting to Changing Demographics Can Boost Business

Does your business provide multilingual support?

Improve Your Contact Center's Metrics With Voiance

We know contact centers rely heavily on their key performance indicators (KPIs); that's why our language services would be a great addition to your contact center initiatives to improve [...]

Will Excelling at Multilingual Support Impact Contact Center Bottom Lines?

From Voiance's ICMI Whitepaper: "Research shows that the United States is one of the most linguistically diverse countries in the world with 80% of foreign-born Americans speaking a [...]

Risk Factors For Vendor Overbilling | How Contact Centers Can Avoid It

Are you confident your contact center is paying vendors only what you owe? Large contact centers tend to outsource processes (including multilingual support) to outside vendors. It's [...]