Voiance Language Services Blog

Providing quality business and government services often requires interacting with the private information of customers and constituents. Private and public organizations alike must take [...]

Service providers are legally obligated to protect their clients’ data. This extends to choosing which language services provider that they use, since interpreters participate in [...]

Does your contact center offer interpreters to non-English speaking callers? Most do, and for good reason – one in five US residents today speaks a language other than English at home, and [...]

As an organization that services non-English-speaking customers, you need your marketing brochures, contracts, notification letters, and websites translated accurately, securely, and [...]

Could your choice of language services provider damage your customer satisfaction scores?

“What’s it like to switch to Voiance?”

The National Oceanic & Atmospheric Association (NOAA) predicted that the current Atlantic hurricane season that started June 1 might be above normal.

In 2017, US consumers and corporations learned that: A major credit bureau was hit with a cyberattack that compromised names, addresses, and Social Security numbers of 145 million people A [...]