Approximately one million people in the US are functionally deaf, and nearly 10 million people are hard of hearing. What does that mean for your organization?
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Contact center leadership considering professional interpretation and translation services sometimes ask us whether the investment is worthwhile. We created our E-book, The Business Case [...]
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Does your business provide multilingual support?
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We know contact centers rely heavily on their key performance indicators (KPIs); that's why our language services would be a great addition to your contact center initiatives to improve [...]
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Service providers are legally obligated to protect their clients’ data. This extends to choosing which language services provider that they use, since interpreters participate in [...]
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