WHAT MAKES VOIANCE STAND OUT (AND HOW THAT BENEFITS YOUR BUSINESS)

Service providers are legally obligated to protect their clients’ data. This extends to choosing which language services provider that they use, since interpreters participate in [...]
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How Your Language Services Provider May Be Compromising Your Operations (and How to Fix It)

Does your contact center offer interpreters to non-English speaking callers? Most do, and for good reason – one in five US residents today speaks a language other than English at home, and [...]
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Is Your Document Translation Process Straightforward and Secure?

As an organization that services non-English-speaking customers, you need your marketing brochures, contracts, notification letters, and websites translated accurately, securely, and [...]
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IS YOUR LANGUAGE SERVICES PROVIDER HELPING OR HURTING CUSTOMER SATISFACTION SCORES?

Could your choice of language services provider damage your customer satisfaction scores?
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“WHY SWITCH TO VOIANCE?” A RESOURCE FOR CONTACT CENTERS CONSIDERING A CHANGE IN MULTILINGUAL SUPPORT

“What’s it like to switch to Voiance?”
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It's Hurricane Season | Can Your Language Services Provider Survive the Storm?

The National Oceanic & Atmospheric Association (NOAA) predicted that the current Atlantic hurricane season that started June 1 might be above normal.
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Are Your Vendors Protecting Your Data? (And Why Should You Care?)

In 2017, US consumers and corporations learned that: A major credit bureau was hit with a cyberattack that compromised names, addresses, and Social Security numbers of 145 million people A [...]
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