Are You Getting Your Money's Worth With Your Language Services Provider?

There are third-party expenses for running any business, such as telecom, electricity, and language services. But that doesn’t mean that you should consider these vendors as just another [...]
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Three Reasons Professional Translation and Localization For Video Game Development Matters

Video games are all about immersion. You can have the most compelling story line, beautifully rendered graphics, and well-crafted characters - but all that authenticity can easily fall [...]
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The Business Case for Supporting Non-English Speaking Customers In-Language

Contact center leadership considering professional interpretation and translation services sometimes ask us whether the investment is worthwhile. We created our E-book, The Business Case [...]
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Voiance: Quick Connections to Qualified Interpreters for State and Local Agencies

State and local agencies understand the need for language interpretation and document translation: They need to communicate with all residents, not just those who can read English and speak [...]
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How Adapting to Changing Demographics Can Boost Business

  Does your business provide multilingual support?
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Improve Your Contact Center's Metrics With Voiance

  We know contact centers rely heavily on their key performance indicators (KPIs); that's why our language services would be a great addition to your contact center initiatives to improve [...]
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Comparing Customer Service: Which Country Takes the Best Care of Its Customers

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What Makes Voiance Stand Out (And How That Benefits Your Business)

Service providers are legally obligated to protect their clients’ data. This extends to choosing which language services provider that they use, since interpreters participate in [...]
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How Your Language Services Provider May Be Compromising Your Operations (and How to Fix It)

Does your contact center offer interpreters to non-English speaking callers? Most do, and for good reason – one in five US residents today speaks a language other than English at home, and [...]
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The Lifelong Pursuit of Language Learning: How The Vocabularies of Native and Non-Native Speakers Compare

In 2014, Voiance published a blog post focused on the challenge of learning English as an immigrant to the United States. Our goal was to highlight the work that non-native English speakers [...]
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