Regina Wetzel

An experienced researcher, writer, and editor on language services-related topics, specializing in how language works and translation services.

Recent Posts

P&C Insurance: Tips to Increase Efficiencies with Language Services

Non-English calls will take longer than their English equivalents. That’s why it’s important to choose a language service vendor that provides trained, professional interpreters who help [...]
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Why 8 of the Top 10 Health Insurers Choose Voiance

With more than 60 million US residents speaking a language other than English at home, most major health insurers partner with a dedicated language services provider to make sure [...]
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What We’re Doing for our Clients and Workforce during COVID-19

This is a difficult time for all of us, and we wanted to check in and let you all know what we’re doing to help. It has always been our mission to provide quality language services to [...]
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Operational Transparency: An Essential Standard for Remote Interpretation

In our previous three posts, we’ve discussed quality metrics for providers of phone and video remote interpretation services: fair pricing, interpreter qualification and vetting, and data [...]
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Voiance Certified to Provide Medical Device Translation

 
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Data Security and Quality Standards for Remote Interpretation Providers

Providing quality business and government services often requires interacting with the private information of customers and constituents. Private and public organizations alike must take [...]
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Industry Standards for Remote Interpreter Qualification and Vetting

Working in the business world or for a government agency generally requires education, certification, and vetting to ensure trustworthiness. The reason is obvious: providing services often [...]
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Remote Interpretation Industry Standards: Transparent Pricing and Offerings

Businesses and government agencies in the market for remote interpretation services can and should take per-minute price into consideration. Budgets are often tight, and savings on one line [...]
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Industry Standards and Beyond: Translation Methods and Tools

In previous translation-industry-themed blog posts (one and two), we covered the standard qualifications for providers and translator vetting in the industry. This time we want to dive into [...]
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Industry Standards and Beyond: Essentials of Translator Vetting

We've previously covered the qualifications that most reputable translation providers hold. Now that we know what to look for when it comes to the provider, how can we be sure that the [...]
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