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New Guidelines for Financial Institutions Serving LEP Customers

On January 13, the Consumer Financial Protection Bureau (CFPB) released a statement encouraging financial institutions to make their products and services more accessible to [...]
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Three Factors to Consider When Searching for the Right Translation Provider

You’ve decided to shop around for a translation provider. Where should you start?
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Different Ways to Communicate with the Deaf and Hard of Hearing

Approximately one million people in the US are functionally deaf, and 6 million people report that they are hard of hearing. How they prefer to communicate depends on their education, the [...]
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Interpreter Protocols and What They Mean: FAQ

Interpreting is a well-established profession with many protocols and standards. These protocols might seem a little perplexing or startling for those who may have never used an interpreter [...]
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P&C Insurance: Tips to Increase Efficiencies with Language Services

Non-English calls will take longer than their English equivalents. That’s why it’s important to choose a language service vendor that provides trained, professional interpreters who help [...]
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Why 8 of the Top 10 Health Insurers Choose Voiance

With more than 60 million US residents speaking a language other than English at home, most major health insurers partner with a dedicated language services provider to make sure [...]
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Translation Pricing: How it Works

Translation pricing is often provided as a range of pricing options, which may seem confusing at first glance.
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What We’re Doing for our Clients and Workforce during COVID-19

This is a difficult time for all of us, and we wanted to check in and let you all know what we’re doing to help. It has always been our mission to provide quality language services to [...]
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Operational Transparency: An Essential Standard for Remote Interpretation

In our previous three posts, we’ve discussed quality metrics for providers of phone and video remote interpretation services: fair pricing, interpreter qualification and vetting, and data [...]
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Voiance Certified to Provide Medical Device Translation

 
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