Three Ways Voiance’s Phone Interpretation For BPOs Can  Benefit Your Organization

BPO providers offering contact center support handle hundreds or thousands of phone calls a day on for their clients. And with nearly 60 million US residents preferring a language other [...]
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Are You Getting Your Money's Worth With Your Language Services Provider?

There are third-party expenses for running any business, such as telecom, electricity, and language services. But that doesn’t mean that you should consider these vendors as just another [...]
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Voiance: Quick Connections to Qualified Interpreters for State and Local Agencies

State and local agencies understand the need for language interpretation and document translation: They need to communicate with all residents, not just those who can read English and speak [...]
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How Adapting to Changing Demographics Can Boost Business

  Does your business provide multilingual support?
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Improve Your Contact Center's Metrics With Voiance

With 2018 coming to an end, it's time to evaluate your contact center’s metrics We know contact centers rely heavily on their key performance indicators (KPIs); that's why our language [...]
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